Common workflows
- FAQ candidate mining — sort by
vote_countdesc — these are the questions other backers want answered. Promote top 5 to your campaign FAQ. - Unanswered-question audit — filter
owner_reply_text IS NULL; reply rate signals campaign health. - Pre-launch concern map — for upcoming campaigns, pull your competitors' discussions to see what backers are most worried about (shipping, customs, refunds, …).
- Owner-reply latency — compute
owner_reply_at - created_at; long latency drags trust.
Discussions vs Comments
Indiegogo splits backer engagement into two surfaces: free-form Comments (general chatter) and structured Discussions (Q&A with vote-able threads). This page covers Discussions — for Comments use /download-indiegogo-comments.
Plan limits
Per-campaign size scales with your plan. Free (no signup): up to 100 threads per campaign. Personal: 5,000. Premium: 50,000. Business: 250,000 — see pricing for the full feature comparison and API tiers for the API-specific limits.